Customer Bill of Rights
- You have the right to ask questions and receive honest answers about each and any of our products, services and rates
- You have the right to helpful, courteous customer service - from every member of our staff.
- You have the right to expect staff that is highly experienced and well-informed.
- You have the right for your account information to be handled and protected with the utmost in secure technology.
- You have the right to efficient transactions and prompt service.
- You have the right to expect us to keep our promises to you.
- You have the right to accurate records of all your transactions, compliant with rigorous standards.
We believe very strongly that our success is directly measured through our level of customer satisfaction. Please let us know how we may serve you better or if you have questions about any of the products mentioned on the website.
We thank you for choosing The Park Avenue Bank for your financial needs and goals.


